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    題名: 探討醫院員工對數位學習系統之行為意圖-以中部某區域教學醫院為例
    A Study of Behavioral Intention of Hospital Employee to E-learning System- An Example from a Teaching Hospital in Central Taiwan
    作者: 林沛螢;PEI-YING LIN
    貢獻者: 公共衛生學院醫務管理學研究所碩士班
    關鍵詞: 數位學習;行為意圖;科技接受模式;e-learning;behavioral intention;technology acceptance model
    日期: 2010
    上傳時間: 2010-09-29 12:05:59 (UTC+8)
    摘要: 隨著資訊科技的發達,數位學習已經逐漸取代過去面對面的授課方式,數位學習的優勢為無時間與空間之限制,因此,學習者可隨意的選擇時間或地點以及有興趣之學習主題進行學習。故本研究主要目的在評估醫院員工使用醫院數位學習系統之行為意圖。
    本研究以結構式問卷進行橫斷式量化調查,於2010年2月至3月以方便抽樣,獲取台中市某區域教學醫院員工使用者共325份樣本(有效樣本為317份),進行統計分析。

    本研究顯示1.醫院員工的焦慮度認知和愉悅性認知和自我效能可預測易用性認知。2.醫院員工的主觀規範和易用性認知可預測有用性認知。3.醫院員工的主觀規範、有用性認知、易用性認知、自我效能可預測行為意圖。其中自我效能可解釋行為意圖35.3%的變異量。
    從統計分析顯示,自我效能較高者對於其行為意圖越高,未來醫院推動數位學習系統,可先加強員工對數位學習系統的自我效能,其次注重有用性認知,讓員工們認為使用數位學習系統可以增加他們的工作績效。便可使員工更願意使用數位系統進行學習。

    With the development of information technology and the Internet, e-learning have been gradually replaced the face-to-face teaching method. The advantages of e-learning including time and space free of restriction. Therefore, learners are free to choose learning time, place and topics. The main purpose of this study is to investigate hospital employees’ behavioral intentions toward the hospital-based e-learning system.



    In this study, a structured questionnaire survey was conducted to understand hospital employees’ behavioral intentions. In February to March, 2010, employees that working in a regional teaching hospital in central Taichung were asked to answer the questionnaire survey and the total valid samples were 317.



    The results of this research showed: 1. Hospital employee perceived anxiety, perceived enjoyment and perceived self-efficacy could predict perceived ease of use. 2. Hospital employee subjective norm and perceived ease of use could predict perceived usefulness. 3. Hospital employee subjective norm, perceived usefulness, perceived ease of use, and perceived self-efficacy could predict behavioral intentions. The biggest contributor is the perceived self-efficacy that could explain 35.3% of the variance on behavioral intentions.



    From the results of statistical analyses, the higher perceived self-efficacy the more behavior intentions. In the future of hospitals using e-learning systems, enhancing perceived self-efficacy can improve employees’ positive attitudes toward e-learning systems. Additionally, increasing perceived usefulness can also improve employees behavioral intentions toward e-learning systems and; therefore, can increase their learning performance.
    顯示於類別:[醫務管理學系暨碩士班] 博碩士論文

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